Frequently Asked Questions

Everything you need to know about our laser engraving, cutting, and marking services.

What materials can you engrave?

We engrave virtually any material including glass, wood, leather, metal, acrylic, crystal, slate, stone, and bamboo. Our CO2, fiber, and UV laser systems handle everything from soft woods to anodized aluminum and delicate glass.

How long does it take to complete an order?

Most projects are completed within 1-2 weeks. We also offer rush service (1-3 days) for urgent deadlines.

Do you offer bulk or corporate discounts?

Yes, we offer volume discounts for corporate orders and large quantities. Contact us for a custom quote on bulk projects.

Can I provide my own items to be engraved?

Absolutely. We engrave customer-supplied items including tumblers, bottles, plaques, and more. Contact us first to confirm material compatibility.

What file formats do you accept for designs?

We accept vector files (.AI, .SVG, .EPS, .PDF) for best results, plus high-resolution PNG, JPG, and GIF files. Our team can also help create your design.

Do you ship nationwide?

Yes! While we serve Delaware and surrounding areas locally, we ship completed orders nationwide.

Still Have Questions?

We're happy to help. Reach out and we'll get back to you quickly.