For the people
who mean something.

3 to 5 business days after you approve the proof, and the clock starts at approval rather than at checkout. Need it sooner? Ask before you order and we will tell you honestly whether your date works. Pickup is at our Wilmington shop by appointment; if it needs shipping, say so before you check out and we will quote it with the job.

Yes, always. Nothing gets engraved until you have seen a proof of your actual design on your actual product and said yes to it. If something is off, you tell us and we change it. That step is not optional and it is not an upgrade.

Yes, and it is a big part of what we do. Send a photo with your custom request and tell us the material if you know it. What we are checking is the surface, the shape and how much room there is to work in, and we will tell you honestly if we think a piece is a bad candidate before you bring it in.